Capita is accelerating its adoption of artificial intelligence by expanding its partnership with Multiverse. The firm has already equipped more than 500 of its staff with advanced AI knowhow through the alliance, and is now planning to enrol a further 250 onto Multiverse programmes.
Richard Holroyd, CEO of Capita Public Service, and the programme sponsor of the expanded training, said, “Our early work with Multiverse has demonstrated that when you give talented people the right skills, the impact is clear. We’re now building on that success as we broaden this training, showing through our own transformation how responsible, practical AI adoption can improve how we work, strengthen our delivery, and set a standard our clients can trust. By getting this right internally, we create a blueprint for the innovative, high‑quality solutions we take to market.”
To date, Capita’s initial cohort has saved an average of 10 hours per week per learner, delivering over 400 applied AI projects and identifying 40 unique AI use cases. These efficiency gains represent a significant shift toward a data and AI-augmented workforce, where technical skills are used to remove manual administrative burdens and accelerate decision making.
This expansion is central to Capita’s AI transformation strategy, building practical AI skills that improve delivery and reduce cost-of-service. By spreading AI capability across its departments, Capita is enabling its workforce to focus on high-value, strategic work.
Euan Blair, CEO and founder of Multiverse, said, “Capita is showing exactly what it looks like to put AI to work, giving its teams the skills to actually use it every day. Seeing hundreds of people move from curiosity to delivering real results – like saving ten hours every week – proves that when you give a workforce the right training, they can solve even the most complex problems.”
Multiverse is a tech startup on a mission to create a diverse group of future leaders by building an outstanding alternative to university and corporate training. Multiverse works with over 1,500 businesses, saying on its website that it helps them to embrace digital and AI technology.
Capita’s extension comes at a difficult time for Multiverse. An edtech firm founded by Tony Blair’s son Euan laid off dozens more staff after reporting widening losses, its latest accounts show. While it was valued at £1.2 billion in a 2022 funding round, the 2016-founded firm London-based business reported a £2.6 million increase in its pre-tax loss for its last financial year.
Representing a running theme in the AI sector, Multiverse hit losses of £63.3 million, despite a jump in turnover of more than a third to just under £80 million. Following those results, the edtech reportedly laid off dozens of staff.
Source link
#Capita #scales #Multiverse #training #750strong #workforce
