Sagility acquires US-based CareSeed to strengthen AI-driven healthcare quality operations

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Bengaluru: Healthcare operations firm Sagility has acquired CareSeed, a US-based healthcare analytics company, in a move aimed at strengthening its AI-driven quality operations, HEDIS reporting, and care gap management capabilities for health plans.

CareSeed specialises in NCQA-certified HEDIS quality reporting, medical record review, chart abstraction, and regulatory analytics for health plans. The company serves around 30 small and mid-sized US payers, with a strong presence in the medicare advantage segment.

According to Sagility, the acquisition marks a strategic expansion of its healthcare quality and Star Ratings capabilities and aligns with its broader vision of moving health plans beyond retrospective HEDIS reporting toward integrated, member-level quality orchestration.

The company said combining CareSeed’s technology platforms with Sagility’s healthcare operations, clinical services, and AI-led transformation capabilities will enable an end-to-end quality operations continuum, helping health plans identify and close care gaps more effectively.

Ramesh Gopalan, Managing Director and Group Chief Executive Officer, Sagility, said, “CareSeed has built strong capabilities in quality measurement, HEDIS reporting, and healthcare analytics that have helped health plans navigate an increasingly complex regulatory environment.

“Together, CareSeed’s technology platforms and Sagility’s clinical, operational, and AI-enabled transformation capabilities create a more connected quality operations model—helping health plans identify and close care gaps earlier, improve member outcomes, enhance Star Ratings performance, and drive more sustainable financial results.”

Thomas Mueller, Chief Executive Officer, CareSeed, said, “Our clients are under significant pressure to improve quality scores, optimise star ratings performance, and manage growing regulatory complexity.

“Joining Sagility allows us to combine our specialised quality analytics and HEDIS capabilities with Sagility’s operational scale, clinical expertise, and transformation capabilities to deliver greater value to health plans,” Muller added.

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