Businesses in Yorkshire are being urged to meticulously track the heartbeat of work in progress throughout its lifecycle. Matthew Grant, Yorkshire leader of professional services firm Azets, suggests five ways in which SMEs can do so more effectively.
Monitoring, managing and making changes to reduce mission creep, improve efficiencies and maximise cashflow are critical steps which can improve a business’ health and growth prospects, according to a senior finance professional.
Azets is an international business advisory group, with 9,000 local experts in 190 locations across eight countries, backed by progressive technology. In the North of England it has locales in Leeds, Bradford and York, employing 335 staff, led by Matthew Grant.
According to Grant, there are five key tips which firms should address when it comes to work in progress, that is either ongoing or recently completed.
“Report and invoice exception/out-of-scope work,” he explains. “Mission creep can be all too common in the middle of a project when a client raises additional requests. Put processes in place to identify this and be able to quote for that extra work. A few minutes here and there, or extra materials, can add up considerably over the year.”
Second, firms should work to minimise the number of open jobs. As soon as a piece of work or project is finished, organisations must “strike while the iron is hot”, because they are incurring costs, such as wages, all the while a client or customer is holding on to payment. If a client or customer delays in signing off work or responding to queries, sending an interim invoice can encourage a response.
Third, he says, “Utilise WIP management software. Adopt a forensic approach to actively monitor how much time is being spent on particular clients. Software will give you the means to maintain hourly rates, reduce over-servicing and provide the data to support proposed fee increases or billing for additional work.”
At the same time, firms should monitor and measure works in progress by job and by team member. Tracking how long it exists before it’s invoiced, firms can narrow the working cash flow cycle – to reduce the amount of time it takes to perform the work, issue the invoice once work is completed and receive payment. This can identify areas for improvement or employees needing support, such as setting billings targets and rewards.
Finally, he adds, “Analyse write-offs and re-work reasons. Root cause analysis is vital to understand why margins are lower on a job or piece of work than expected. It may be that costs or raw materials have been higher than budgeted, that there has been scope creep, an error in initial pricing or over/under allocation of staff. If you are not looking at why margins are smaller than expected, how can you possibly expect any different outcome in the future?”
Grant concludes, “Effective cashflow management isn’t rocket science. Much of it is common sense but it does mean finding the time to put processes in place, measure the metrics and hold regular reviews. It may be that staff training is required, new software and digital tools put in place or support gained from business advisors to identify smarter financial strategies and growth opportunities. Incremental gains can make a powerful difference to cash levels and the success of a business.”
Source link
#cashflow #management #tips #SMEs #monitor #manage #work #progress
